Shipping policy

Processing Time

Most handmade items are made or prepared for shipment within 1–5 business days, unless otherwise stated on the product page.

Custom or personalized orders may require additional processing time. If so, the estimated processing time will be noted in the product listing.

Shipping Methods

We ship orders using trusted carriers such as USPS, UPS, and FedEx. Available shipping methods and estimated delivery times will be displayed during checkout based on your location.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address, package weight, and selected shipping method.

Delivery Times

Estimated delivery times are provided by the shipping carrier and are intended as a guide only. Delivery dates are not guaranteed, and delays caused by weather, holidays, or carrier disruptions are beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information, where available.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply before the order can be resent.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help investigate and resolve the issue.

International Shipping

For international orders, customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country's customs authorities. These fees are not included in the purchase price or shipping cost.